STORE POLICY

Customer Care

At Liyanna Digital Arts, we are dedicated to providing you with the highest level of customer service. If you have any questions, concerns, or issues regarding your order, please do not hesitate to contact us. Our customer care team is here to assist you with:

Order Inquiries: Assistance with placing orders, understanding product details, and tracking your shipment.
Product Support: Guidance on downloading digital art files, printing, and framing options.
Returns and Refunds: Support with returns, exchanges, and refunds in accordance with our Return Policy.

You can reach our customer care team via email or through our Contact Us page. We strive to respond to all inquiries within 24 hours.

Your privacy is of utmost importance to us at Liyanna Digital Arts. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit and make purchases from our website.

Information Collection:

We collect personal information that you provide to us when you create an account, place an order, or subscribe to our newsletter. This may include your name, email address, mailing address, and payment information.

Information Use:

We use your personal information to process your orders, provide customer support, and send you updates about our products and promotions. We may also use this information to improve our website and services.

Information Protection:

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers, and payment transactions are processed through encrypted channels.

Third-Party Disclosure:

We do not sell, trade, or otherwise transfer your personal information to outside parties except to trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

Safety and Security

Liyanna Digital Arts is committed to ensuring the safety and security of our website and your personal information. Here are the measures we take to protect you:

Data Security:

We use advanced security protocols and encryption methods to safeguard your personal and payment information during transactions.

Secure Payment Processing:

All payments are processed through secure and reputable payment gateways that comply with industry standards for data protection.

Regular Security Audits:

Our website undergoes regular security audits and updates to protect against vulnerabilities and ensure the integrity of our systems.

User Responsibility:

While we take significant steps to protect your information, it is also important that you take measures to secure your own data. Please keep your account information confidential and use strong passwords.

If you suspect any unauthorized access to your account or experience any security issues, please contact us immediately.

Payment Methods

• Credit / Debit Cards
• PAYPAL